[2023] Salesforce ARC-801 Practice Verified Answers - Pass Your Exams For Sure! [Q14-Q34]

December 30, 2023 ARC-801, Salesforce 0 Comments

[2023] Salesforce ARC-801 Practice Verified Answers – Pass Your Exams For Sure! [Q14-Q34]

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ARC-801 Practice Salesforce Verified Answers – Pass Your Exams For Sure! [2023]

Valid Way To Pass B2C Solution Architect’s ARC-801 Exam

Salesforce ARC-801 certification exam is designed for professionals who are interested in implementing B2B multi-cloud solutions. ARC-801 exam is based on the Salesforce Certified Technical Architect (CTA) program, which is the highest level of certification offered by Salesforce. ARC-801 exam is designed to test candidates’ ability to design and implement complex solutions that involve multiple cloud platforms.

QUESTION 14
Fabulous Flowing has been using Salesforce for 10 years and is starting to notice performance issues. The company anticipates continued growth of 15% each year. It frequently refers to data that is within the past 12 months. Currently, there are 600,000 Cases. Fabulous Flooring realizes it needs to archive some of the data, however, would like it to remain m Salesforce. The leadership team meets for an in-depth strategy and planning session every 3 years and will need reporting on the archived dat a. The Solution Architect has recommended the use of Big Objects.
What are two considerations the Solution Architect should discuss with Fabulous Flooring?
Choose 2 answers

Picklist fields will need to be marked as required for indexing in the Big Object

The company will need to use Async SOQL to pull the data into a subject based on specific criteria, and build reports and dashboards for the strategy and planning session.

Picklist fields will need to be loaded as Text fields into the big Object.

The company will need to build reports and dashboards for the strategy and planning session based on specific criteria from the dg Object.

QUESTION 15
Universal Containers (UC) has acquired four companies and is looking to manage revenue across all mergers’ territories seamlessly. UC wants to drive major business decision and selling strategies based on an efficient, complete, real-time view of team forecasts across territories from Salesforce. A sales user can be part of multiple territories and is usually working on multiple opportunities at a time.
Which technical consideration should a Solution Architect make when designing collaborative forecasting?

Archiving a territory model does not impact forecasts, quotas, and adjustments for all territories in the model.

If the sales user has many territories assigned to them, it can impact the performance of the forecast.

Important details should be tracked at the opportunity line level.

Forecast category names can be customized by submitting a Salesforce Support case.

QUESTION 16
A corporate bank has decided to use a multi-cloud solution to reduce time to market, showcase a 360-degree view of the bank’s business customers, and improve CSAT rating by increasing channels for customer service. The CIO has asked to run a discovery workshop with one goal: understanding existing technical dependencies within the organisation.
What should a Solution Architect recommend as the top priority to start this journey?

Plot the map or the future system landscape by making assumptions about the changes needed to improve customer satisfaction.

Plot the map of the current system landscape and identify key areas where the B2B multi-cloud solution will fit in.

Plot the process map using Universal Process Notation (UPN) through workshops involving a diverse set of stakeholders.

Plot what the customer is thinking, doing, and feeling at the varying stages of their experience, and connect them to interactions with the bank.

QUESTION 17
Universal Containers (UC) has a multi-cloud environment that includes Sales Cloud, Service Cloud, and CPQ. The environment supports multiple languages via the translation workbench. As part of a roadmap, UC is implementing B2B Commerce. As part of this project, there is a requirement to translate data stored within the Name and Description fields on the Product and Product Category objects.
What should a Solution Architect recommend to achieve this?

Done data records and translate.

Enable Translation Workbench.

Add custom field with translations

Enable Data translation for B2B Commerce.

QUESTION 18
Universal Containers (UC) is at the end of its first and only design phase. UC decided to go ahead and build against the entire future design that was developed and agreed upon by its internal stakeholders and Center of Excellence. But a concern by the executive team is how UC can de-risk itself and stay within budget during the build while still hitting the objectives that were defined m the design phase.
Which recommendation should the Solution Architect make to alleviate the executive team’s concerns during the build?

Help the executive team develop a governance framework; and team to focus on those concerns throughout the build and track the budget.

Promise the executive team that the project manager will always give comprehensive budget numbers every week and they will never overrun on budget.

Help the executive team understand that they created their entire complete vision of the solution already and there is no chance anything new will come up during the build.

Assure the executive team that the current project is at a fixed scope and there will not be any overrun on budget.

QUESTION 19
Universal Containers is in the process of implementing a CPQ and B2B Commerce solution. The Technology team has completed the development for the current sprint and is demonstrating the functionalities to the business stakeholders during their sprint demo. While demonstrating products and pricing, and Sync between B2B and CPQ when requesting a quote, the stakeholders make a new request to include tiered pricing and map it to discount schedules on CPQ.
Which approach should a Solution Architect recommend while addressing the feedback from the stakeholders?

Convey that this can be potentially picked up in the next sprint since the technical changes needed for this new user story are low effort.

Include it as a user story and accommodate it m the same sprint, since this is a feasible requirement and the CPQ B2B Commerce Connector is already set up.

Convey that it is not recommended to include M the initial MVP, since an extension is needed on the CPQ B2B Commerce Connector for the new requirement.

Add the request as a new user story to the product backlog, and further schedule a meeting for prioritization and grooming.

QUESTION 20
AW Heat &. Cooling is a mid-sized manufacturing company that sells special purpose heating and cooling solutions. Sales have declined significantly, and analysis shows that customers are leaving due to long turnaround times for quotes, lack of flexibility, and confused salespeople that do not understand their customers and do not collaborate with each other. The company wants to streamline and improve the customer experience from end to end, including new communication channels and digital self-service offerings.
How should the Solution Architect arrange the roadmap to implement the company’s stated priorities?

Start with Service Cloud and Revenue Cloud, followed by Experience Cloud and, later, Sales Cloud.

Develop a comprehensive solution that includes Sales Cloud, Revenue Cloud, Service Cloud, and Experience Cloud as a basic version from the start.

Fast-track Service Cloud followed by Sales Cloud, Revenue Cloud, and, later, Experience Cloud.

Start with Sales Cloud and Revenue Cloud, followed by Service Cloud and, later, Experience Cloud.

QUESTION 21
Universal Containers (UC) is about to undergo its first release of its digital transformation initiative across clouds like Sales Cloud, B2B Commerce, Marketing Cloud Account Engagement, Experience Cloud, and MuleSoft. UC recently developed its Center of Excellence (CoE) model and is working on how to make sure its developers and administrators can go through a continuous release cycle. The product owner would like to make sure no work is overridden in sandboxes or production.
What is the first thing a Solution Architect should recommend within UC’s DevOps setup?

Make sure the developers all have access to the CLI so that they can package and push their changes to the next environment.

Appoint a release manager who will keep track of all changes made and which changes have been deployed to the QA, SIT, and UAT environments as part of the sprint.

Appoint a release manager who will set up the required environments and automated deployments in tandem with a source control based development process.

Set up a source control based development process that’s understood and followed by administrators and developers.

QUESTION 22
Northern Trail Outfitters (WTO) has around 500,000 active customers stored m the Account object. NTO gets an average of two orders per customer each month from both internal and online sales channels. NTO is expecting growth of 15% year-over-year (YoY). Various NTO users have recently started complaining about slower performances while accessing order information or running reports. NTO customers are also teeing slower responses while accessing their order history on B2B Commerce.
Which two options should a Solution Architect consider to improve performance’ Choose 2 answers

Develop an archiving strategy around order records from Salesforce based on a criteria that works with customer.

Enable reporting snapshots to store summarised information.

Create a custom component to display all order information.

Use external objects instead of standard B2B Commerce Order object.

QUESTION 23
A team at Universal Containers (UC) is currently working on an initial release of Service Cloud. However, UC’s management team is very enthusiastic about new features of the platform and wants to go to market with the new Service Cloud solution as soon as possible. The current objective of their initial Service Cloud release is mostly about managing their case workload and case assignment processes. A Solution Architect is called into a management meeting and asked when UC can go live with automated chatbots, Einstein case classification, and CRM Analytics for data insights.
How should a Solution Architect respond to the management team considering their request for these new capabilities’?

Agree with the management team to postpone the go-live and increase the scope to include the desired features.

Explain to the management team that these features are still evolving and that it is best to wait a few releases so that they are stable before starting to use them in production.

Explain the long-term vision and roadmap, and then propose a logical phasing in which the planned minimum viable product (MVP) is the first step on the journey that will eventually include the desired features.

Agree that the new features are crucial to the success of the initiative and swap parts of the current scope for the most innovative feature.

QUESTION 24
A Solution Architect is presenting a design for the Phase 1 rollout of a B2B multi-cloud solution that includes CPQ and B2B Commerce using the CPQ B2B Commerce Connector. During the presentation, business stakeholders push bade on some of the key design aspects. The business is keen to have the product images and SCO data pushed back to CPQ from 828 Commerce, which is not incorporated in the current design. Further, the business wants the Solution Architect to find a way to map discounts and promotions in 828 Commerce to CPQ pricing and add that to the Phase 1 deliverables.
Which two responses should a Solution Architect present to the stakeholder s?
Choose 2 answers

There are significant differences in the discounting models and options between B2B Commerce and CPQ, and for that reason, it is better to handle them separately. without syncing to CPQ.

Product Images and SCO data are B2B Commerce specific metadata. It is recommended to keep them only in 828 Commerce, and not push to CPQ.

Map the product images from B2B Commerce to CPQ, by passing the URL of the image File from CC Product to Product2 object. SEO data sync will require additional customization and it is recommended for Phase 2.

Map the discounts and promotions to Additional Discounts field on the quote Int. However, we would need to ensure that the price rules do not run for quotes originated from B2B Commerce unless there is a specific business need.

QUESTION 25
P&C Hardware is a large manufacturer of computer components and already has an extensive Salesforce technology stack including MuleSoft, Sales Cloud, Service Cloud, and Field Service, as well as Shield capabilities. P&C Hardware is in the process of launching an online store based on Salesforce technology that’s supposed to go live in 6 weeks. P&C Hardware needs to analyze performance to identify bottlenecks and optimize the configuration using its agile process with weekly releases. So far, P&C Hardware has covered similar requirements for other technologies using a third-party monitoring and alerting tool it deployed in the cloud.
What are two viable options a Solution Architect should explore in more detail with the client?
Choose 2 answers

Leverage Shield Event Monitoring and MuleSoft to provide monitoring data to the third-party monitoring and alerting solution that’s already in place at P&C Hardware.

Leverage Shield Event Monitoring in conjunction with the Salesforce Debug Logs, and establish a regular review process for the Operations and Administration team.

Leverage the B2B Commerce built-in performance monitoring dashboard to analyze performance in near real time.

Leverage Shield Event Monitoring in combination with the CRM Analytics Event Monitoring app as a simple out-of-the-box solution.

QUESTION 26
Universal Containers is in the process of implementing CPQ and Billing while integrating with ERP for order fulfillment. The Development team is looking to gather regular feedback from the business stakeholders through each sprint. Also, supporting an Agile methodology, they have agreed on a reasonable amount of flexibility in requirements during the course of the project.
Which area should a Solution Architect look to receive feedback on at the earliest?

Pricing sync between CPQ and ERP

Modifications required to ERP for integration purposes

Product and Pricing structure setup in CPQ

Invoice capabilities in ERP to accommodate billing

QUESTION 27
Recently. Universal Containers (UC) successfully launched a multi-cloud 62B implementation with Sales Cloud, Service Cloud, Experience Cloud, and B2B Commerce. As the Sales and Service Cloud development was performed by separate teams, UC created Process Builder automation for the Account object m separate Process Builder processes. As customers 90 through the sales process within Sales Cloud, the data on their customer account record is updated. As those same customers make purchases within B2B Commerce, the data on their customer account record is updated as well.
What are two reasons why a Solution Architect should recommend uniting these into a single Process Builder process?
Choose 2 answers

Moving them into a single Process Builder process helps to reduce the number of queries and avoid hitting limits on the Account object.

Moving them into a single Process Builder process provides control over the order of the updates and actions triggered on the Account object.

Moving them into a single Process Builder is the only way to ensure a naming convention is followed on the Account object.

Moving one of the Process Builders into a flow will remove all automation conflicts on the Account object.

QUESTION 28
Universal Containers (UC) recently completed its migration to Lightning Experience, with sales users automatically moving to Lightning. This initiative was a massive undertaking by UC, as it had a tremendous amount of legacy functionality migrated over to Lightning from Classic. The CIO would like to make sure that UC is able to track adoption of the migrated functionality over from Classic to Lightning and what specifically was migrated.
Which two proposals should a Solution Architect recommend?
Choose 2 answers

Provide the CIO the ability to roll back all changes once they feel Lightning is not adequate for their needs.

Track Adoption Rates within the Lightning Usage, and monitor a change in metrics within existing reports and dashboards.

Provide the CIO a list of the User Stories around the new functionality and the Gap Analysis done between Classic and Lightning.

Align with the CIO around the fact that while the functionality has been migrated, the data created between Classic and Lightning will remain exactly the same.

QUESTION 29
A Solution Architect was asked by AC Computers to provide solution recommendations for a rebate enrollment and management solution on Salesforce. The primary goal and requirement is to easily launch rebate programs for partners that an administrator can implement and manage in Salesforce. AC Computers currently uses Sales Cloud, Salesforce CPQ, and Experience Cloud to expose opportunity and quote information to partners.
Based on the business requirements, which solution should the Solution Architect recommend?

Implement a custom solution to track rebates, accruals, and actuals and expose the data in the Experience Cloud site.

Implement Salesforce Service Contracts with line items to track rebate accruals and expose the data in the Experience Cloud site.

Implement Salesforce Rebate Management Module and expose the data in the Experience Cloud site.

Implement B2B Commerce on Lightning Experience to track rebates and expose the data in the Experience Cloud site.

QUESTION 30
Universal Containers (UC) manufactures automobile engine components. UC wants to set up an ecommerce website to deliver a seamless customer purchasing experience, both through self-service and field sales. UC also wants to showcase its extensive product offerings, operate regional promotions and discounts, and managed routing and contracting. UC is looking for guidance on a Salesforce multi-cloud solution to be implemented across phases.
What should a Solution Architect recommend to meet UC’s business requirements?

Phase 1: Sales Cloud – – Phase 2: Service Cloud — Phase 3B2B Commerce

Phase 1: Sates Cloud — Phase 2: B2B Commerce — Phase 3: Salesforce Field Service

Phase 1: Service Cloud — Phase 2: CPQ — Phase 3: B2B Commerce

Phase 1: Sates Cloud – – Phase 2: CPQ — Phase 3: B2B Commerce

QUESTION 31
Universal Containers (UC) u about to develop a new call center solution utilizing Salesforce products including Service Cloud, LiveMessage, Experience Cloud, and MuleSoft. UC would prefer no real customer data to be stored within Salesforce but to be made view only. These views should only be utilized by a select few individuals that may be assigned the ability to view this data temporarily and have it removed.
Which two features should a Solution Architect suggest to maintain these constraints?

Apex Callouts, User Permissions Sets

Third-party ETL, Profiles

Salesforce Connect, User Profiles

Salesforce Connect, User Permission Sets

QUESTION 32
After a Solution Architect presents the Salesforce User Attribute Chart, the project owner has some concerns and questions regarding the Role Hierarchy choices for the executive assistant who reports to all of the VPs. There are also questions about the ideal license given to the CEO who provides executive oversight and reviews the Executive Dashboard at the end of each accounting period. There are some restrictions on budget spend for overall licenses, and the user base is forecasted to continue to grow.
Which two explanations should the Solution Architect use to address the concerns and gain final acceptance?
Choose 2 answers

The CEO should have a Platform Plus license given that the role is a consumer of information and should be at the top of the Role Hierarchy.

The CEO should have a Sales Cloud license given that the role is a processor of information and should be at the top of the Role Hierarchy.

The Role Hierarchy should mirror the organization chart. Therefore, sharing settings need to be put in place for the executive assistant given the need to have access to the data of all of the VPs being supported.

Given that the executive assistant will need access to the data for all of the VPs being supported, the assistant should be placed higher up in the Role Hierarchy than the VPs.

QUESTION 33
Universal Containers (UC) has its product and primary pricing in an ERP. For data consumption to other systems, the ERP is integrated to a separate third-party data warehouse. The cart-to-quote process is supported by Salesforce’s multi-cloud solution spanning Sales Cloud, CPQ, and B2B Commerce.
The sales process is structured so that the customers add products to the cart through the Storefront and request a quote from UC’s sales representatives. The representatives can work on the quote in CPQ and push back the updated pricing to the Storefront. The overall pipeline is tied back to opportunities and opportunity products for forecasting.
Where does UC house the system of record for its sales process?

Salesforce B2B Commerce

Salesforce CPQ

Salesforce Sales Cloud

Third-party data warehouse

QUESTION 34
Universal Containers (UC) currently has Sales Cloud for its direct Sales team and is about to implement Revenue Cloud for them as well. UC is also bringing in Experience Cloud for its indirect Sales team which will integrate with Sales Cloud and Revenue Cloud. The CIO would like to make sure they are working from a single operating model when it comes to defining their cross-departmental process and data utilization. The CIO wants to make sure there is no duplication of any data or processes that will require data hygiene constantly because of duplicative efforts.
What are the two initial questions a Solution Architect should ask the business in order to select the right operating model for business process standardization?
Choose 2 answers

Can the direct Sales team use the standard functionality?

How critical are the business processes?

Are the processes the same for the direct Sales team and indirect Sales team?

Is the data shared between the direct Sales team and indirect Sales team?

The Salesforce ARC-801 exam consists of 60 multiple-choice questions and lasts for 105 minutes. Candidates must score 65% or higher to pass the exam and receive their certification. ARC-801 exam is available in English, Japanese, and Simplified Chinese, making it accessible to a wide range of professionals around the world.

Salesforce ARC-801 Pre-Exam Practice Tests | ExamsLabs: https://www.examslabs.com/Salesforce/B2C-Solution-Architect/best-ARC-801-exam-dumps.html