Based on Official Syllabus Topics of Actual Salesforce Salesforce-Sales-Representative Exam [Q43-Q60]

June 26, 2024 Salesforce-Sales-Representative, Salesforce 0 Comments

Based on Official Syllabus Topics of Actual Salesforce Salesforce-Sales-Representative Exam [Q43-Q60]

4/5 - (1 vote)

Based on Official Syllabus Topics of Actual Salesforce Salesforce-Sales-Representative Exam

Free Salesforce-Sales-Representative Dumps are Available for Instant Access

Salesforce Salesforce-Sales-Representative Exam Syllabus Topics:

Topic	Details
Topic 1	Calculate sales quota attainability based on account, territory, and prospect insights Identify and remove all challenges to finalize the deal
Topic 2	Develop and present the value proposition of a solution based on customer needs Explain pipe progression and stage velocity
Topic 3	Identify the post-sales customer journey Leverage multiple touchpoints to build prospect interest and align on why a solution meets their needs
Topic 4	Develop business relationships and build partnerships with key roles and personas Explain key inputs that drive the forecasting process
Topic 5	Analyze pipeline health insights ensuring data integrity to improve customer relevance Assess forecast accuracy to drive opportunity consistency
Topic 6	Identify how to qualify a prospect and when to move to the next stage of the sales process Identify the actions needed to book and fulfill orders

QUESTION 43
A sales representative wants to transition to a recommendation in a way that demonstrates their ability to provide a competitive solution.
What should they use?

Summary statement

Success story

Solution unit

QUESTION 44
A sales representative has a pipeline with a mix of opportunities at various stages.
The sales rep wants to improve stage velocity.
What should the sales rep do to improve stage velocity?

Sort deals by size and focus on the largest ones first.

Obtain guidance from a manager and create a follow-up cadence.

Survey customers and engage them when the customer requests.

QUESTION 45
A forecast is based on the rollup of a set of opportunities.
What are three dimensions in a forecast rollup?

Contacts, product family, and revenue

Time, categories, and territories

Quotes, contacts, and territories

QUESTION 46
A sales representative plans to attend a large industry conference.
How can the sales rep ensure the largest return on investment for attending the conference?

Set up meet and greet opportunities with attendees.

Develop a targeted plan and coordinate a series of touchpoints.

Attend as many networking events as possible.

QUESTION 47
A sales representative conducts research with their customer and gains insights for developing a value proposition to solve their customer’s challenges.
How should the sales rep introduce their value proposition to their customer?

Collaborate internally to iterate on the value proposition for the customer.

Unveil the value proposition to the customer after it is finalized.

Make a draft of the value proposition and seek customer feedback.

QUESTION 48
A sales team knows the importance of building an accurate forecast.
Which foundational priority should be in place to help ensure data quality across teams?

Collaboration

Pipeline visibility

Sales process

QUESTION 49
Why is collaborating with departments such as marketing and service crucial to generating a new pipeline?

To expand and improve networking skills

To avoid competing for the best leads

To leverage additional expertise and resources

QUESTION 50
After a sales representative presents a proposal, the customer mentions return on investment as one of their concerns.
Which objection category does this fall into?

Requirements

Trust

Price

QUESTION 51
A sales representative wants to drive the adoption of a new product with a customer.
How should the sales rep address the customer’s question: “What’s in it for me?”

Offer a product sample.

Articulate the business value.

Provide product documentation.

QUESTION 52
A sales representative is aware of an upcoming end-of-contract period for a key customer.
How should the sales rep adapt their sales activities to address this change?

Wait for the contract to expire before engaging with the customer.

Focus on finding new customers to replace the potentially last contract.

Proactively engage with the customer to renew or expand the contract.

QUESTION 53
A sales representative works at a heavily siloed company and is unable to gather insights for renewals.
How should the sales rep improve data integrity in the pipeline working across silos?

Offer customer discounts to expedite the sale.

Collaborate with other customer-facing teams.

QUESTION 54
Which element should a sales representative understand to determine if a sale quota is attainable?

Measures such as activity and outcome

If the compensation plan is capped or uncapped

The percentage of variable compensation

QUESTION 55
A company is struggling to acquire new customers. After careful analysis, it realizes its value proposition is not resonating with potential customers, so it develops a new value proposition.
Which metric should the company use to track the effectiveness of the new value proposition?

Lead quality score

Customer satisfaction score

Lead conversion rate

QUESTION 56
A sales representative is negotiating with a customer to renew their agreement. Historically, the customer has been unwilling to purchase additional products due to cost concerns.
Which type of strategy should the sales rep use?

Competitor-based pricing

Bundle pricing

Price skimming

QUESTION 57
In addition to learning more about customers, what does customer-centric discovery allow a sales representative to do?

Present pricing and contracts as quickly as possible.

Pitch a product regardless of the customer’s need.

Co-create strategies based on confirmed challenges.

QUESTION 58
A sales representative is asked by their sales manager to lead a cold-calling campaign.
Where can the sales rep start?

Identify prospect pain points.

Enter prospect leads into an auto dialer.

Gather prospect contact information.

QUESTION 59
A sales representative is looking for ways to engage with a prospect at a greenfield account on a digital platform.
Which customer-centric approach should be used by the sales rep?

Promote a prospect’s content on social media.

Upsell to a prospect at an existing account.

Send an email with content links to a prospect.

QUESTION 60
A sales representative’s existing customer is opening offices in new regions.
What should the sales rep focus on to increase the contract value?

Efficiency target

Growth target

Expansion target