[Sep-2023] Exam Sure Pass Salesforce Certification with Certified-Strategy-Designer exam questions [Q34-Q57]

Q34. A strategy designer leading a UX team needs to articulate their team’s purpose and value to the rest of the company. The designer decides to create vision statements using a collaborative, research-backed process to increase team members’ understanding and alignment of UX efforts.
What should be the steps taken to achieve this goal?

Q35. The design team at Cloud Kicks has designed a desirable solution for customers that is viable to the company’s business model. The strategy designer on the team now needs to determine the feasibility of the solution.
Which three main areas should be focused on to assess feasibility?

Q36. Cloud Kicks (CK) set a goal to improve the sustainability of its business in the coming year. A strategy designer on CK”s team knows the importance of pushing for environmental impact in their latest designs.
What should they do to prepare to measure progress toward this goal?

Q37. At a project kickoff, a stakeholder shared the hypothesis that the price point was the reason their product was failing in the market. But when the design team conducted qualitative research, they learned that customers wanted an entirely different type of product.
How should the design team present this information knowing they would challenge a stakeholder’s hypothesis?

Q38. The design team at Cloud Kicks used qualitative research to uncover an opportunity to create a new line of sustainable footwear.
What should the strategy designer do to build a shared understanding and agreement among business leaders to move forward with this new initiative7

Q39. A project team led by a strategy designer has just facilitated 3 weeks of user research.
What should thev do to identify kev insights?

Q40. Cloud Kicks (CK) understands that all members of its cross-functional remote team can contribute to the design of a product through collaborative activities.
Which tools should CK use while conducting the next synchronous journey mapping session?

Q41. The design team is working on a high-fidelity prototype to create a more enjoyable user experience. The development team is busy and focused on the build, so the design team wants to engage them efficiently.
What is a key reason why they would engage the developer team?

Q42. The design team at Cloud Kicks is making the case for analogous research as part of the design process for a brand new experience.
What should analogous research help them accomplish?

Q43. A design team presents their vision for a new product, and their executive team has some fundamental questions about how the product strategy will drive business outcomes.
What should the strategy designer do to address these concerns?

Q44. Cloud Kicks (CK) is designing an in-person experience for customers who purchase its products. This will include the ability to schedule and manage appointments as well as see when the delivery vehicle is on the way.
Which Salesforce product should CK invest in to efficiently enable the desired experience?

Q45. Cloud Kicks (CK) is working on enhanced functionality for an existing sates application.
What should CK do to ensure the proposed design is compatible with the current data model7

Q46. A fitness company is starting a service that combines data from connected weights with virtual coaching. The company is about to start a new innovation sprint with the following challenge statement: “How might we empower people who are new to fitness to increase their strength?” Which metrics should be used to measure the success of the initiative7

Q47. Cloud Kicks is making sustainability a new core value.
Which methodology should a strategy designer use to help stakeholders understand the impact of that decision on current products and services?

Q48. Cloud Kicks (CK) notices a significant customer churn due to a disconnect between product features and user needs.
Which course of action should CK’s strategy designer propose to improve the situation”?

Q49. A strategy designer is facilitating a prioritization workshop, and there are strong differing opinions about the right solutions to the challenge.
What should the designer do?

Q50. Cloud Kicks learns that some website visitors, especially those who can’t see high-contrast color palettes, do not convert into customers.
What should the strategy designer do to solve for this accessibility challenge”?

Q51. A strategy designer is teaching a marketing team how to use the How Might We format for challenge framing.
What is the reason the statement should sav “How might we” instead of “How will we”?

Q52. A strategy designer is working with a product team to reach more diverse audiences.
How should the designer make a case for ensuring all future releases meet accessibility standards7

Q53. A strategy designer has noticed that stakeholder perspectives often take a features-first mindset when discussing the problem space and user insights.
Which co-creation approach should help stakeholders shift to a users-first mindset before discussing solutions?

Q54. A strategy designer is kicking off a project to reimagine the high-end private banking experience for a financial services company.
What shouldtheydo to learn about the unique expectations of the company’s customers?

Q55. A strategy designer at Cloud Kicks (CK) has crafted a vision for a sustainable future digital commerce strategy, with an emphasis on efficiency for both users and business logistics.
As they design and develop CK*s new mobile app, how should the designer ensure alignment to the vision?

Q56. Cloud Kicks asks to see a roadmap denoting how the design team will turn their product vision into reality.
What should the team do when developing their roadmap?

Q57. A car company gathers insights from recent buyers that reveal people are not sure whether buying electric vehicles helps the environment. A strategy designer from the car company developed this challenge statement:
“How might we make electric car buyers feel confident they are having a positive impact on theenvironmentby choosing our vehicles?” Which business goal is aligned with this challenge statement?