[2026] Salesforce-AI-Specialist Dumps are Available for Instant Access [Q49-Q71]

March 10, 2026 Salesforce-AI-Specialist, Salesforce 0 Comments

[2026] Salesforce-AI-Specialist Dumps are Available for Instant Access [Q49-Q71]

4/5 - (2 votes)

[2026] Salesforce-AI-Specialist Dumps are Available for Instant Access

Valid Salesforce-AI-Specialist Dumps for Helping Passing Salesforce-AI-Specialist Exam!

Salesforce Salesforce-AI-Specialist Exam Syllabus Topics:

Topic	Details
Topic 1	Generative AI in CRM Applications: This part of the exam assesses AI specialists’ knowledge of generative AI within CRM systems. It covers the use of generative AI features in Einstein for Sales and Einstein for Service.
Topic 2	Model Builder: This portion of the exam focuses on Salesforce AI specialists’ expertise in working with AI models within Salesforce environments. Candidates will need to demonstrate knowledge of when to use the Model Builder and how to configure standard, custom, or Bring Your Own Large Language Model (BYOLLM) generative models to meet business needs.
Topic 3	Agentforce Tools: In this topic, AI specialists get knowledge using agents when it is appropriate. Moreover, the topic explains the working of agents and reasoning engine powers Agentforce. Lastly, the topic focuses on managing and monitoring agent adoption.
Topic 4	Prompt Builder: This section evaluates the expertise of AI specialists working with Salesforce’s AI tools. It focuses on the Prompt Builder feature, requiring candidates to understand its usage based on business needs.
Topic 5	Einstein Trust Layer: This section evaluates the skills of Salesforce AI specialists responsible for implementing security protocols and safeguarding data privacy. It emphasizes the security, privacy, and foundational features of the Einstein Trust Layer.

NEW QUESTION 49
Universal Containers Is Interested In Improving the sales operation efficiency by analyzing their data using Al-powered predictions in Einstein Studio.
Which use case works for this scenario?

Predict customer sentiment toward a promotion message.

Predict customer lifetime value of an account.

Predict most popular products from new product catalog.

NEW QUESTION 50
Which mechanism within the Einstein Trust Layer helps to ensure that personal data is handled in compliance with data protection regulations like GDPR?

Toxicity Scoring

Data Masking

Prompt Defense

NEW QUESTION 51
Universal Containers implemented Einstein Copilot for its users.
One user complains that Einstein Copilot is not deleting activities from the past 7 days.
What is the reason for this issue?

Einstein Copilot Delete Record Action permission is not associated to the user.

Einstein Copilot does not have the permission to delete the user’s records.

Einstein Copilot does not support the Delete Record action.

NEW QUESTION 52
Universal Containers is considering leveraging the Einstein Trust Layer in conjunction with Einstein Generative AI Audit Data.
Which audit data is available using the Einstein Trust Layer?

Response accuracy and offensiveness score

Hallucination score and bias score

Masked data and toxicity score

NEW QUESTION 53
An AI Specialist wants to include data from the response ofexternal service invocation (REST API callout) into the prompt template.
How should the AI Specialist meet this requirement?

Convert the JSON to an XML merge field.

Use External Service Record merge fields.

Use “Add Prompt Instructions” flow element.

NEW QUESTION 54
An AI Specialist at Universal Containers is trying to set up a new Field Generation prompt template. They take the following steps.
1. Create a new Field Generation prompt template.
2. Choose Case as the object type.
3. Select the custom field AI_Analysis_c as the target field.
After creating the prompt template, the AI Specialist saves, tests, and activates it. Howsoever, when they go to a case record, the AI Analysis field does not show the (Sparkle) icon on the Edit pencil. When the AI Specialist was editing the field, it was behaving as a normal field.
Which critical step did the AI Specialist miss?

They forgot to reactivate the Lightning page layout for the Case object after activating their Field Generation prompt template.

They forgot that the Case Object is not supported for Add generation as Feinstein Service Replies should be used instead.

They forgot to edit the Lightning page layout and associate the field to a prompt template

NEW QUESTION 55
Universal Containers (UC) wants to use the Draft with Einstein feature in Sales Cloud to create a personalized introduction email.
After creating a proposed draft email, which predefined adjustment should UC choose to revise the draft with a more casual tone?

Make Less Formal

Enhance Friendliness

Optimize for Clarity

NEW QUESTION 56
Universal Containers (UC) wants to enable its sales team to use Al to suggest recommended products from its catalog.
Which type of prompt template should UC use?

Record summary prompt template

Email generation prompt template

Flex prompt template

NEW QUESTION 57
Universal Containers (UC) is using Einstein Generative AI to generate an account summary. UC aims to ensure the content is safe and inclusive, utilizing the Einstein Trust Layer’s toxicity scoring to assess the content’s safety level.
In the score of 1 indicate?

The response is the least toxic Einstein Generative AI Toxicity Scoring system, what does a toxicity category.

The response is not toxic.

The response is the most toxic.

NEW QUESTION 58
What is the importance of Action Instructions when creating a custom Agent action?

Action Instructions tell the user how to call this action in a conversation

Action Instructions tell the large language model (LLM) which action to use.

Action Instructions define the expected user experience of an action.

NEW QUESTION 59
Universal Containers’ data science team is hosting a generative large language model (LLM) on Amazon Web Services (AWS).
What should the team use to access externally-hosted models in the Salesforce Platform?

Model Builder

App Builder

Copilot Builder

NEW QUESTION 60
Universal Containers (UC) wants to enable its sales team to get insights into product and competitor names mentioned during calls.
How should UC meet this requirement?

Enable Einstein Conversation Insights, assign permission sets, define recording managers, and customize insights with up to 50 competitor names.

Enable Einstein Conversation Insights, connect a recording provider, assign permission sets, and customize insights with up to 25 products.

Enable Einstein Conversation Insights, enable sales recording, assign permission sets, and customize insights with up to 50 products.

NEW QUESTION 61
Universal Containers plans to implement prompt templates that utilize the standard foundation models.
What should the AI Specialist consider when building prompt templates in Prompt Builder?

Include multiple-choice questions within the prompt to test the LLM’s understanding of the context.

Ask it to role-play as a character in the prompt template to provide more context to the LLM.

Train LLM with data using different writing styles including word choice, intensifiers, emojis, and punctuation.

NEW QUESTION 62
A service agent is looking at a custom object that stores travel information. They recently received a weather alert and now need to cancel flights for the customers that are related with this itinerary. The service agent needs to review the Knowledge articles about canceling and rebooking the customer flights.
Which Einstein Copilot capability helps the agent accomplish this?

Execute tasks based on available actions, answering questions using information from accessible Knowledge articles.

Invoke a flow which makes a call to external data to create a Knowledge article.

Generate a Knowledge article based off the prompts that the agent enters to create steps to cancel flights.

NEW QUESTION 63
The sales team at a hotel resort would like to generate a guest summary about the guests’ interests and provide recommendations based on their activity preferences captured in each guest profile. They want the summary to be available only on the contact record page.
Which AI capability should the team use?

Einstein Copilot

Prompt Builder

Model Builder

NEW QUESTION 64
Universal Containers (UC) is tracking web activities in Data Cloud for a unified contact, and wants to use that in a prompt template to help extract insights from the data.
Assuming that the Contact object is one of the objects associated with the prompt template, what is a valid way for DC to do this?

Call the prompt directly from Data Cloud with a web tracing activity included in the prompt definition.

Add the activity records as an enrichment related list to the Contact then pass the Contact into a prompt template workspace using related list grounding.

Create a prompt template that takes a list of all Data Cloud activity records as input to pass to the large language model (LLM).

NEW QUESTION 65
Universal Containers plans to implement prompt templates that utilize the standard foundation models.
What should the AI Specialist consider when building prompt templates in Prompt Builder?

Include multiple-choice questions within the prompt to test the LLM’s understanding of the context.

Ask it to role-play as a character in the prompt template to provide more context to the LLM.

Train LLM with data using different writing styles including word choice, intensifiers, emojis, and punctuation.

NEW QUESTION 66
Universal Containers (UC) has a mature Salesforce org with a lot of data in cases and Knowledge articles. UC is concerned that there are many legacy fields, with data that might not beapplicable for Einstein AI todraft accurate email responses.
Which solution should UC use to ensure Einstein AI can draft responsesfrom a defined data source?

Service AI Grounding

Work Summaries

Service Replies

NEW QUESTION 67
Universal Containers implements three custom actions to get three distinct types of sales summaries for its users. Users are complaining that they are not getting the right summary based on their utterances. What should the AI Specialist investigate as the root cause?

Review that the custom action Is assigned to an Agent.

Review the action Instructions to ensure they are unique.

Ensure the input and output types are correctly chosen.

NEW QUESTION 68
Universal Containers tests out a new Einstein Generative AI feature for its sales team to create personalized and contextualized emails for its customers. Sometimes, users findthat the draft email containsplaceholders for attributes that could have been derived from the recipient’s contact record.
What is the most likely explanation for why the draft email shows these placeholders?

The user does not have Einstein Sales Emails permission assigned.

The user does not have permission to access the fields.

The user’s locale language is not supported by Prompt Builder.

NEW QUESTION 69
Universal Containers wants to implement a solution in Salesforce with a custom UX that allows users to enter a sales order number.
Subsequently, the system will invoke a custom prompt template to create and display a summary of the sales order header and sales order details.
Which solution should an AI Specialist implement to meet this requirement?

Create a screen flow to collect sales order number and invoke the prompt template using the standard “Prompt Template” flow action.

Create a template-triggered prompt flow and invoke the prompt template using the standard “Prompt Template” flow action.

Create an autolaunched flow and invoke the prompt template using the standard “Prompt Template” flow action.

NEW QUESTION 70
Universal Containers (UC) wants to improve the efficiency of addressing customer questions and reduce agent handling time with AI- generated responses. The agents should be able to leverage their existing knowledge base and identify whether the responses are coming from the large language model (LLM) or from Salesforce Knowledge.
Which step should UC take to meet this requirement?

Turn on Service AI Grounding, Grounding with Case, and Service Replies.

Turn on Service Replies, Service AI Grounding, and Grounding with Knowledge.

Turn on Service AI Grounding and Grounding with Knowledge.

NEW QUESTION 71
An administrator wants to check the response of the Flex prompt
template they’ve built, but the preview button is greyed out.
What is the reason for this?

The records related to the prompt have not been selected.

The prompt has not been saved and activated,

A merge field has not been inserted in the prompt.