Best Avaya 77201X 2026 Training With 107 QA's [Q64-Q81]

March 26, 2026 77201X, Avaya 0 Comments

Best Avaya 77201X 2026 Training With 107 QA’s [Q64-Q81]

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Best Avaya 77201X 2026 Training With 107 QA’s

Avaya 77201X Certification Exam Questions

Q64. What is the maximum number of auto-attendant menus supported by Voicemail Pro?

100

200

Unlimited

Voicemail Pro supports an unlimited number of auto-attendant menus (Option D), limited only by system resources and configuration complexity. Options A, B, and C impose artificial limits not specified in the documentation.References: Avaya IP Office Voicemail Pro Administration Guide.

Q65. Which feature allows a user to retrieve a parked call?

Call Pickup

Call Park

Call Transfer

Call Hold

Call Park (Option B) allows a user to park a call in a “slot” and retrieve it from another phone using a park code or button. Option A answers ringing calls, Option C transfers calls, and Option D holds calls-not retrieving parked ones.References: Avaya IP Office Feature Code Guide.

Q66. Which feature allows an IP Office user to transfer a call to another extension?

Call Transfer

Call Pickup

Call Park

Call Intrusion

Call Transfer (Option A) allows a user to send a call to another extension using a phone button or feature code. Option B answers ringing calls, Option C parks calls for retrieval, and Option D barges into calls-not transferring.References: Avaya IP Office Feature Code Guide.

Q67. Which license enables the Avaya IP Office Mobile Worker feature?

Power User

Teleworker

Office Worker

Mobile User

The “Power User” license (Option A) enables the Mobile Worker feature, allowing users to use softphones (e.
g., Equinox) and mobility features remotely. Option B (Teleworker) is for remote deskphones, Option C (Office Worker) lacks full mobility, and Option D (Mobile User) is not a standard license type.References:
Avaya IP Office Licensing Guide.

Q68. With the tool Debug View, you can view the voice mail server activity.
Which statement about the Debug View is true?

It can run somewhere on the network

It must be run on the Voicemail Pro Server

It must be run on the Avaya IP Office Manager PC

It is integrated in Voicemail Pro Client

Q69. What is the maximum number of simultaneous calls supported by a single SIP trunk channel license?

Each “SIP Trunk Channels” license supports 1 simultaneous call (Option A). Multiple licenses are required to increase capacity (e.g., 10 licenses for 10 calls). Options B, C, and D incorrectly suggest a single license supports multiple calls.References: Avaya IP Office SIP Trunk Configuration Guide.

Q70. Which Avaya IP Office Edition license enables up to 2500 users for Voicemail Pro?

Select Edition

Preferred Edition

Standard Edition

Basic Edition

Q71. What is the purpose of the IP Office “Incoming Call Route”?

To route incoming calls to destinations

To configure outgoing call routes

To manage voicemail mailboxes

To monitor call quality

The “Incoming Call Route” (Option A) directs incoming calls to destinations (e.g., extensions, hunt groups) based on criteria like DID or time profiles. Option B is for ARS, Option C is for Voicemail Pro, and Option D is for SSA-not incoming routing.References: Avaya IP Office Incoming Call Route Configuration Guide.

Q72. A user wants to login to one-X Portal to make and answer calls.
Using a web browser, what is the correct syntax to access one-X Portal for Avaya IP Office server?

https://<ip address>:8081/onexportal.html

https://<ip address>:8443/onexportal.html

https://<ip address>:7070/onexportal.html

https://<ip address>:8888/onexportal.html

Q73. Which feature allows a user to redirect calls to voicemail immediately?

Call Forwarding

Do Not Disturb

Voicemail Collect

Call Diversion

Do Not Disturb (DND) (Option B) sends calls directly to voicemail when enabled, bypassing ringing. Option A redirects to another number, Option C retrieves voicemail, and Option D is a synonym for forwarding-not immediate voicemail.References: Avaya IP Office User Feature Guide.

Q74. During an Avaya IP Office Installation, how is an Auto Attendant tested?

Dial the default Short Code *91#

Call the Voicemail Start Code *77

Call the Voicemail Announcement Code *8101

Create and dial a new Auto Attendant Short Code

Q75. On the IP Office platform, which two features are supported by the embedded voicemail?

Auto Attendant

Hunt Group Announcements

Call Recording

Voicemail to Email

Embedded Voicemail is a basic voicemail solution integrated into the IP Office control unit (e.g., IP500 V2) without requiring a separate server. It supports Option A, “Auto Attendant,” which allows callers to navigate menus (e.g., “Press 1 for Sales”), and Option B, “Hunt Group Announcements,” which provides greetings or queue messages for hunt groups. Option C, “Call Recording,” is not supported by Embedded Voicemail; it requires Voicemail Pro or a separate recording solution. Option D, “Voicemail to Email,” is also exclusive to Voicemail Pro, which integrates with email servers, unlike Embedded Voicemail.References: Avaya IP Office Embedded Voicemail User Guide.

Q76. After the installation of Avaya Equinox Client on a User’s Computer has been completed, which User Information is needed when the client is configured manually?

The User’s Name and Login Code

The User’s Name and Password

The User’s Extension and Password

The User’s Extension and Login Code

Q77. You are upgrading your Avaya IP Office network with a new release of software.
What is the procedure to install new binary files for the Avaya IP phones?

The telephones receive new firmware using HTTP

The system pushes the firmware to the telephones automatically

SFTP is used to replace old files with new ones

The new binary files are included with the DHCP information

Q78. SoftConsole is a PC-based Windows application for Avaya IP Office.
Which license is required?

Office Worker

Avaya IP Endpoint

SoftConsole User

Receptionist

Q79. What is the maximum number of simultaneous calls supported by an IP500 V2 with a VCM32 card?

128

The VCM32 card (Voice Compression Module) on the IP500 V2 supports up to 32 simultaneousVoIP calls (Option B), such as IP phone or SIP trunk calls, depending on codec and bandwidth. Options A, C, and D reflect incorrect capacities for a single VCM32.References: Avaya IP Office IP500 V2 Installation Manual.

Q80. Which feature allows a user to forward their calls to an external number?

Call Forwarding

Mobile Twinning

Remote Call Forward

Call Diversion

Mobile Twinning (Option B) allows a user to link their IP Office extension to an external number (e.g., a mobile phone), so calls ring both devices simultaneously or sequentially. This is distinct from Option A (Call Forwarding), which redirects calls to another internal extension or voicemail, not typically an external number without additional setup. Option C (Remote Call Forward) is not a standard IP Office term, and Option D (Call Diversion) is a synonym for forwarding but less specific to external numbers.References: Avaya IP Office Mobile Twinning Configuration Guide.

Q81. Which protocol is used for voicemail integration with IP Office?

SMTP

IMAP

MAPI

All of the above

Voicemail Pro supports multiple protocols for email integration: SMTP (Option A) for sending voicemail-to- email, IMAP (Option B) for retrieving emails, and MAPI (Option C) for Microsoft Exchange integration, making Option D (“All of the above”) correct.References: Avaya IP Office Voicemail Pro Administration Guide.

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